Refund Policy
Transparent, fair, and designed to protect both businesses and creators.
Our Commitment
At LocalCollab, we aim to provide a reliable and transparent platform for connecting local businesses with creators. Our refund policy is designed to ensure fairness while maintaining platform integrity.
Refund Eligibility
- ✔ Subscription cancellation within 7 days of purchase
- ✔ Technical issues preventing platform access
- ✔ Duplicate or accidental payments
Non-Refundable Cases
- ✖ Completed collaborations between businesses and creators
- ✖ Dissatisfaction due to campaign performance
- ✖ Partial usage of subscription benefits
Refund Process
To request a refund, contact our support team with your transaction details. Our team will review your request within 3–5 business days.
Approved refunds will be processed within 7–10 business days via the original payment method.